Privacy Policy

Epic Graduate School

Last Updated: September 01, 2025

Epic Graduate School is committed to protecting the privacy and security of our learners, applicants, and community members. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us through our programs, website, and services.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identification Information: Name, date of birth, gender, nationality.
Contact Information: Address, email, phone number.
Academic Information: Educational history, transcripts, enrolment details, course progress, and assessments.
Financial Information: Payment details, billing information, and scholarship records (if applicable).
Technical Information: IP address, browser type, device details, and website usage data.
Other Information: Any information voluntarily shared with us for academic, administrative, or support purposes.

2. How We Use Your Information

We use collected information for:

Processing applications and admissions.
Delivering academic programs and learning services.
Maintaining student records and progress reports.
Communicating important updates, events, and academic notifications.
Processing payments and financial transactions.
Complying with legal and regulatory requirements.
Improving our services and ensuring platform security.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only with:

Educational Partners & Accrediting Bodies: Where necessary for academic recognition.
Service Providers: For IT support, payment processing, or communication services under strict confidentiality agreements.
Legal Authorities: If required by law or to protect our rights, safety, or the rights of others.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain personal data only as long as necessary to fulfil academic, legal, and administrative obligations, after which it will be securely deleted or anonymized.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access and request a copy of your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data where legally permissible.
Restrict or object to the processing of your data.
Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the details below.

7. Cookies & Online Data Collection

Our website may use cookies and similar technologies to improve user experience, track website traffic, and personalize services. You may adjust your browser settings to refuse cookies, though some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on our website with the revised “Effective Date.”